Customer Service Representatives salary
in Louisville/Jefferson County, KY-IN
- Middle 50%
- $36,590–$49,170
- vs U.S. median
- -7%
- Metro rank
- #241 of 527
Customer Service Representatives in the Louisville/Jefferson County, KY-IN metro earn a median of $41,600 a year, based on BLS estimates for 13,630 jobs (May 2025). That is 7% below the U.S. median of $44,770 and 7% above the KY statewide median of $38,700. It ranks #241 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE13,630 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
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Customer Service Representatives pay in other KY metros
8 metros · BLS
| Metro | Median |
|---|---|
| Owensboro, KY | $45,260 |
| Lexington-Fayette, KY | $39,160 |
| Bowling Green, KY | $37,970 |
| West Kentucky nonmetropolitan area | $37,490 |
| Elizabethtown, KY | $37,480 |
| Central Kentucky nonmetropolitan area | $37,200 |
| South Central Kentucky nonmetropolitan area | $36,890 |
| Paducah, KY-IL | $36,460 |
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RELATED JOBS IN LOUISVILLE/JEFFERSON COUNTY
Questions
What is the average Customer Service Representatives salary in Louisville/Jefferson County?
The BLS median is $41,600 a year (May 2025). Half of the 13,630 jobs pay between $36,590 and $49,170. The 10th percentile is $31,350 and the 90th is $61,240.
Is Louisville/Jefferson County a high-paying metro for Customer Service Representatives?
That is 7% below the U.S. median of $44,770 and 7% above the KY statewide median of $38,700. It ranks #241 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Louisville/Jefferson County?
About $20.00 an hour at the median (the BLS annual figure of $41,600 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $17.59–$23.64 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.