Customer Service Representatives salary
in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
- Middle 50%
- $38,080–$57,160
- vs U.S. median
- +5%
- Metro rank
- #68 of 527
Customer Service Representatives in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro earn a median of $47,070 a year, based on BLS estimates for 41,740 jobs (May 2025). That is 5% above the U.S. median of $44,770 and 5% above the PA statewide median of $44,630. It ranks #68 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE41,740 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
Were you outpaid?
Your salary is ranked in your browser and never uploaded.
Customer Service Representatives pay in other PA metros
8 metros · BLS
| Metro | Median |
|---|---|
| Reading, PA | $44,500 |
| Lancaster, PA | $44,290 |
| Allentown-Bethlehem-Easton, PA-NJ | $44,160 |
| Gettysburg, PA | $43,110 |
| Pittsburgh, PA | $42,790 |
| Harrisburg-Carlisle, PA | $42,600 |
| State College, PA | $42,590 |
| York-Hanover, PA | $42,420 |
Turn your result into a raise plan.
Run the free check first for Customer Service Representatives. If you want to act on it, the Dossier turns your result into a target number (the 75th percentile for your job and metro), the employers that report paying more (where filing data exists), a raise or counter-offer script filled in with your numbers, and a one-page summary for your manager.
- ✓ Built from BLS and DOL data
- ✓ PDF generated in your browser
- ✓ 7-day money-back guarantee
Your salary stays in your browser.
RELATED JOBS IN PHILADELPHIA
- Receptionists and Information Clerksmedian $38,030 · 22,210 jobs
- Hotel, Motel, and Resort Desk Clerksmedian $35,660 · 2,690 jobs
- Court, Municipal, and License Clerksmedian $49,550 · 2,480 jobs
- Loan Interviewers and Clerksmedian $53,780 · 2,790 jobs
- Eligibility Interviewers, Government Programsmedian $60,960 · 4,620 jobs
- Interviewers, Except Eligibility and Loanmedian $46,490 · 2,470 jobs
- Information and Record Clerks, All Othermedian $52,360 · 1,560 jobs
- Reservation and Transportation Ticket Agents and Travel Clerksmedian $44,390 · 2,380 jobs
Questions
What is the average Customer Service Representatives salary in Philadelphia?
The BLS median is $47,070 a year (May 2025). Half of the 41,740 jobs pay between $38,080 and $57,160. The 10th percentile is $34,040 and the 90th is $67,650.
Is Philadelphia a high-paying metro for Customer Service Representatives?
That is 5% above the U.S. median of $44,770 and 5% above the PA statewide median of $44,630. It ranks #68 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Philadelphia?
About $22.63 an hour at the median (the BLS annual figure of $47,070 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $18.31–$27.48 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.