Customer Service Representatives salary
in San Jose-Sunnyvale-Santa Clara, CA
- Middle 50%
- $48,180–$74,670
- vs U.S. median
- +35%
- Metro rank
- #1 of 527
Customer Service Representatives in the San Jose-Sunnyvale-Santa Clara, CA metro earn a median of $60,480 a year, based on BLS estimates for 8,860 jobs (May 2025). That is 35% above the U.S. median of $44,770 and 22% above the CA statewide median of $49,560. It ranks #1 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE8,860 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
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Customer Service Representatives pay in other CA metros
8 metros · BLS
| Metro | Median |
|---|---|
| San Francisco-Oakland-Fremont, CA | $57,830 |
| Napa, CA | $53,360 |
| Santa Rosa-Petaluma, CA | $51,810 |
| Vallejo, CA | $51,210 |
| North Valley-Northern Mountains Region of California nonmetropolitan area | $50,800 |
| Stockton-Lodi, CA | $49,990 |
| Sacramento-Roseville-Folsom, CA | $49,940 |
| Oxnard-Thousand Oaks-Ventura, CA | $49,190 |
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RELATED JOBS IN SAN JOSE
- Receptionists and Information Clerksmedian $47,130 · 3,990 jobs
- Hotel, Motel, and Resort Desk Clerksmedian $45,230 · 1,360 jobs
- Eligibility Interviewers, Government Programsmedian $97,900 · 1,240 jobs
- Interviewers, Except Eligibility and Loanmedian $70,840 · 1,110 jobs
- Information and Record Clerks, All Othermedian $64,940 · 1,060 jobs
Questions
What is the average Customer Service Representatives salary in San Jose?
The BLS median is $60,480 a year (May 2025). Half of the 8,860 jobs pay between $48,180 and $74,670. The 10th percentile is $43,700 and the 90th is $88,910.
Is San Jose a high-paying metro for Customer Service Representatives?
That is 35% above the U.S. median of $44,770 and 22% above the CA statewide median of $49,560. It ranks #1 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in San Jose?
About $29.08 an hour at the median (the BLS annual figure of $60,480 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $23.16–$35.90 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.