Customer Service Representatives salary
in Springfield, IL
Customer Service Representatives in the Springfield, IL metro earn a median of $40,230 a year, based on BLS estimates for 1,510 jobs (May 2025). It ranks #278 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE1,510 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
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CUSTOMER SERVICE REPRESENTATIVES PAY IN OTHER IL METROS
- Chicago-Naperville-Elgin, IL-INmedian $47,100
- Northwest Illinois nonmetropolitan areamedian $43,420
- Rockford, ILmedian $43,260
- East Central Illinois nonmetropolitan areamedian $41,900
- West Central Illinois nonmetropolitan areamedian $41,760
- Champaign-Urbana, ILmedian $41,280
- Kankakee, ILmedian $40,490
- Decatur, ILmedian $40,190
Questions
What is the average Customer Service Representatives salary in Springfield?
The BLS median is $40,230 a year (May 2025). Half of the 1,510 jobs pay between $35,990 and $47,710. The 10th percentile is $31,210 and the 90th is $59,950.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.