Customer Service Representatives salary
in Waterbury-Shelton, CT
- Middle 50%
- $38,550–$57,810
- vs U.S. median
- +4%
- Metro rank
- #81 of 527
Customer Service Representatives in the Waterbury-Shelton, CT metro earn a median of $46,590 a year, based on BLS estimates for 2,130 jobs (May 2025). That is 4% above the U.S. median of $44,770 and 3% below the CT statewide median of $48,090. It ranks #81 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE2,130 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
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Customer Service Representatives pay in other CT metros
5 metros · BLS
| Metro | Median |
|---|---|
| Bridgeport-Stamford-Danbury, CT | $49,970 |
| Hartford-West Hartford-East Hartford, CT | $48,050 |
| New Haven, CT | $47,490 |
| Connecticut nonmetropolitan area | $46,460 |
| Norwich-New London-Willimantic, CT | $45,020 |
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RELATED JOBS IN WATERBURY
Questions
What is the average Customer Service Representatives salary in Waterbury?
The BLS median is $46,590 a year (May 2025). Half of the 2,130 jobs pay between $38,550 and $57,810. The 10th percentile is $36,650 and the 90th is $69,090.
Is Waterbury a high-paying metro for Customer Service Representatives?
That is 4% above the U.S. median of $44,770 and 3% below the CT statewide median of $48,090. It ranks #81 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Waterbury?
About $22.40 an hour at the median (the BLS annual figure of $46,590 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $18.53–$27.79 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.