Customer Service Representatives salary
in Waterloo-Cedar Falls, IA
Customer Service Representatives in the Waterloo-Cedar Falls, IA metro earn a median of $39,530 a year, based on BLS estimates for 1,540 jobs (May 2025). It ranks #302 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE1,540 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
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CUSTOMER SERVICE REPRESENTATIVES PAY IN OTHER IA METROS
Questions
What is the average Customer Service Representatives salary in Waterloo?
The BLS median is $39,530 a year (May 2025). Half of the 1,540 jobs pay between $36,910 and $49,880. The 10th percentile is $28,740 and the 90th is $61,230.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.