Customer Service Representatives salary
in Baltimore-Columbia-Towson, MD
Customer Service Representatives in the Baltimore-Columbia-Towson, MD metro earn a median of $42,850 a year, based on BLS estimates for 17,480 jobs (May 2025). That is 4% below the U.S. median of $44,770 and in line with the MD statewide median of $42,830. It ranks #201 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE17,480 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
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CUSTOMER SERVICE REPRESENTATIVES PAY IN OTHER MD METROS
Questions
What is the average Customer Service Representatives salary in Baltimore?
The BLS median is $42,850 a year (May 2025). Half of the 17,480 jobs pay between $36,600 and $49,630. The 10th percentile is $32,600 and the 90th is $62,860.
Is Baltimore a high-paying metro for Customer Service Representatives?
That is 4% below the U.S. median of $44,770 and in line with the MD statewide median of $42,830. It ranks #201 of 527 U.S. metros with published BLS figures for this job.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.