Customer Service Representatives salary
in Boston-Cambridge-Newton, MA-NH
Customer Service Representatives in the Boston-Cambridge-Newton, MA-NH metro earn a median of $49,920 a year, based on BLS estimates for 37,780 jobs (May 2025). That is 12% above the U.S. median of $44,770 and 2% above the MA statewide median of $49,120. It ranks #13 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE37,780 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
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CUSTOMER SERVICE REPRESENTATIVES PAY IN OTHER MA METROS
Questions
What is the average Customer Service Representatives salary in Boston?
The BLS median is $49,920 a year (May 2025). Half of the 37,780 jobs pay between $42,760 and $62,040. The 10th percentile is $35,720 and the 90th is $75,950.
Is Boston a high-paying metro for Customer Service Representatives?
That is 12% above the U.S. median of $44,770 and 2% above the MA statewide median of $49,120. It ranks #13 of 527 U.S. metros with published BLS figures for this job.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.