Outpaid

Customer Service Representatives salary
in Springfield, MA

Customer Service Representatives in the Springfield, MA metro earn a median of $46,790 a year, based on BLS estimates for 2,930 jobs (May 2025). It ranks #76 of 527 metros with published figures for this job.

CUSTOMER SERVICE REPRESENTATIVES · SPRINGFIELD, MA · BLS
BLS OEWS MAY 2025 · SPRINGFIELD, MA · ALL EMPLOYERS, ALL EXPERIENCE LEVELS
P10$35,420P25$39,350MEDIAN$46,790P75$52,710P90$62,140
30 SECONDS · NO SIGNUP · ON-DEVICE

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Questions

What is the average Customer Service Representatives salary in Springfield?

The BLS median is $46,790 a year (May 2025). Half of the 2,930 jobs pay between $39,350 and $52,710. The 10th percentile is $35,420 and the 90th is $62,140.

Does this include experience levels?

BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).

Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.